- We don't just build buildings we build homes, and the homes we build are for life.
- Condo living gives you the benefit of owning your own home, with none of the maintenance worries.
- Why wait? You can move in right away.
- Buying your first home can feel like a big step. When you buy a Tridel home, the step feels a lot smaller.
- The quality of care our customers receive at Tridel is as important to us as the quality of the buildings they live in.
- When a company is as dynamic as Tridel is, there's always something new and exciting to tell people about.
- When you buy a new Tridel home, you get an exciting new lifestyle to go with it.
- We are at your service 24 hours a day. Drop us a line, we'd love to hear from you.

Keeping In Touch

Resolutions

Recognition Of Service

How To Reach Us

Testimonials

Warranty Program

Resolutions

"We do not promise our customers that they will never have a concern or problem. However, we do promise that if a concern should arise, that we will respond rapidly. We make sure that we involve homeowners in the entire resolution process", says Danielle Feidler, Director of Customer Care.

Our complaint resolution process begins with the preventative measures we take, predominantly in the form of purchaser education, the standards that we set for construction, and the quality of our own Customer Care Team. If a conflict does occur, our customer feels at a very early stage that their Customer Care Representative is truly their advocate within Tridel. Customer Care Representatives are empowered to mediate to find the most appropriate resolution to any issue.

See Testimonials