- We don't just build buildings we build homes, and the homes we build are for life.
- Condo living gives you the benefit of owning your own home, with none of the maintenance worries.
- Why wait? You can move in right away.
- Buying your first home can feel like a big step. When you buy a Tridel home, the step feels a lot smaller.
- The quality of care our customers receive at Tridel is as important to us as the quality of the buildings they live in.
- When a company is as dynamic as Tridel is, there's always something new and exciting to tell people about.
- When you buy a new Tridel home, you get an exciting new lifestyle to go with it.
- We are at your service 24 hours a day. Drop us a line, we'd love to hear from you.

News Releases

TRIDEL MAKES HISTORY AS “HIGHEST IN CUSTOMER SATISFACTION WITH NEW CONDOMINIUM BUILDERS IN THE GTA” ACCORDING TO J.D. POWER AND ASSOCIATES

JD award trophy Toronto, Ontario… J.D. Power and Associates in their first ever syndicated condominium study in the world has announced that Tridel ranks highest in satisfying buyers of newly built condominiums in the Greater Toronto Area. This inaugural Canadian New Condominium Builder Customer Satisfaction Study represents the pinnacle of success in customer service as it is based solely on condominium customer feedback.

J.D. Power and Associates is one of the most respected companies involved in measuring customer satisfaction. Representing millions of consumers in numerous market categories, J.D. Power and Associates and their syndicated studies are known to embody the “VOICE OF THE CUSTOMER.” The 2006 Canadian New Condominium Builder Customer Satisfaction study is based on the responses of 1,428 homebuyers within the GTA who commented on nine factors ranging from customer service, to home/building readiness, home quality, physical design and more. The study has shown that Tridel leads the industry in eight of these nine factors.

On receipt of the award, Leo DelZotto, President, Tridel said, “Our buyers expect high standards when it comes to the quality of design and workmanship in the homes they purchase. And so, they should as it is one of the most important decisions families make. We consider it a great privilege to be chosen as our customer's homebuilder and it is that trust that they have placed in us that continues to drive the resolve of our organization to do better, every day. There is no finish line at Tridel when it comes to delivering improved quality homes. It is an on-going pursuit and challenge, one we gladly accept. I congratulate every member of the Tridel team including our trades, suppliers, consultants and partners for their hard-work and dedication. I especially thank our homeowners for their trust in us and for providing the feedback that gave Tridel the highest ranking in the condominium industry.”

Mr. DelZotto continues, “J.D. Power and Associates is one of the most widely respected and coveted customer service awards in any industry. We are honoured to make history by being the first condominium recipient of this award and we are extremely proud to receive recognition from this prestigious organization based on our customers' satisfaction.”

Tridel has a relentless commitment to provide extraordinary service before, during and after the purchase of a Tridel home. The spirit of this service is embodied by Tridel's Customer Care Commitment, Our Promise to You, program which is a simple but powerful reflection of their hallmark, Built for Life and the Company's core values. Tridel's values of honesty, integrity, reliability, respect, professionalism and teamwork are just as important today as they were yesterday. And, after decades of being the market leader and winning virtually every industry and customer service award, Tridel has grown, but they have maintained their strong commitment to the family values, pride and craftsmanship that inspired the original family business more than 70 years ago.

As a result of customer feedback, Tridel has established new initiatives through sister companies to meet customers' specific needs including companies designed to provide assistance with investment property management, resale and custom home audiovisual and technological solutions. Tridel's commitment is also reflected in the ongoing investment into new products, materials and construction methods that are smarter and more environmentally friendly through the “Naturally Better” program.

J.D. Power and Associates is headquartered in Westlake Villages, California. J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually.

Tridel received the highest numerical score in the Greater Toronto Area (GTA) in the proprietary J.D. Power and Associates 2006 Canadian New Condominium Builder Customer Satisfaction Study^sm. Study based on 1,428 responses from new condominium owners in the GTA, measuring 9 builders and measures opinions of owners about their new condominium registered October-December 2005. Proprietary study results are based on experiences and perceptions of consumers surveyed in March-June 2006. Your experiences may vary. Visit jdpower.com.

Tridel is Canada's leading developer and builder of condominium residences with more than 70 years of homebuilding experience. To date the Tridel Group of Companies are responsible for producing over 66,500 homes. In addition to receiving the inaugural J.D. Power and Associates 2006 Canadian New Condominium Builder Customer Satisfaction StudySM award , every year for the past five years, Tridel has been a finalist in the coveted Customer Service High-Rise Builder of the Year Awards by Tarion Warranty Corporation and has received the ultimate award in three of those years.
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Tridel continues to lead the industry in innovation, technology, design and customer service. Through their Naturally Better programs, Tridel is determined to develop condominium communities that meet the needs of today's homeowners while safeguarding the wellbeing of future generations. The company is working to meet this goal by focusing on environmentally sustainable building design, performance in construction and corporate stewardship. Tridel has also received the 2002 Canadian Information Productivity Award, the 2004 High-Rise Home Builder of the Year by the Greater Toronto Home Builders' Association in and received the City of Toronto 2006 Green Award for Energy Conservation.