News Releases |

Toronto, March 26, 2010 - Tridel® is pleased to announce that it has been awarded the 2010 Award of Excellence from Tarion Warranty Corporation, for customer service performance in the high rise home builder category. The Tarion Awards of Excellence are the only awards which recognize home builders from across Ontario exclusively for their after-sales customer service performance.
This is the third consecutive Tarion Award for Tridel, and the eleventh time the company has been named Ontario High-Rise Builder of the Year.
"The Tarion Award for Ontario's High-Rise Builder of the Year is selected exclusively by homebuyers, and, as such, its one of the most prestigious awards a residential developer can receive," says Danielle Feidler, Tridel's Vice President, Customer Care. "We are honoured to have been selected for this important distinction by this year's new home and condominium buyers and we are grateful, once again to receive this prestigious designation."
To determine the award winners, Tarion distributed a survey to more than 38,000 new home buyers in Ontario who took possession between October 1, 2008 and September 30, 2009. The survey addressed the homeowner/builder relationship, with questions about the agreement of purchase and sale, the construction phase, pre-delivery process and the after-sales service experience.

Tridel isn't merely determined to create a positive purchaser experience, but it is also committed to maintaining the highest standards of customer care throughout the entire home buying process.
"Customer service is a key aspect of the comprehensive Tridel experience," says Danielle Feidler. "From an individual's very first visit to one of our sales centres, through their ultimate occupancy and beyond, our customer's satisfaction remains our highest priority."
Recently, Tridel was also ranked "Highest in Customer Satisfaction" in the J.D. Power and Associates New Condominium Builder Satisfaction Study in the Greater Toronto Area.Tridel has ranked first in the J.D. Power survey for four consecutive years.
For a full list of Tridel’s awards, please visit www.tridel.com/tridel/awards.php
About Tridel
Tridel® is Canada's leading developer and builder of condominium residences with more than 70 years of homebuilding experience. To date, the Tridel Group of Companies is responsible for producing over 70,000 homes and continues to lead the industry in innovation, technology and design. Tridel is determined to develop condominium communities that meet the needs of today’s homeowners while safeguarding the well being of future generations. The company is working to meet this goal by focusing on environmentally sustainable design and performance in construction and corporate stewardship.
For More Information, contact:
Danny Roth
Brandon Communications Inc.
T. 416-850-0614
M. 416-414-9064
E. droth@brandoncom.ca