Careers At Tridel
At Tridel, the high standards that are expected of its products and services
are also reflected in the people behind the product. In becoming a part of the
Tridel team, one becomes a part of long and proud history of improving
concepts, designs and quality.
Customer Care
May 03, 2010
Customer Care Administrator
Contract Position
The Customer Care Administrator is responsible for caring for the needs of the Homeowners through Occupancy and Post Occupancy building cycles. The Administrator’s successful performance will tie directly to their ability to support their Customer Care Site Office Team by managing their position in a manner that contributes to the efficient and effective organization of the Customer Care Offices. The Administrator is responsible for scheduling Homeowner Orientations (pre-delivery inspections), Warranty Review appointments and coordinating homeowner move-in times.
Additional duties include processing of TARION forms, checklists and all paperwork relevant to Orientations; the preparation of Homecare Handbooks, closing packages and purchaser files; maintaining an up to date inventory of office equipment and supplies, ordering replacement supplies as required; coordinating purchaser appointments and suite access; reception and general clerical duties.
The successful candidate must possess excellent verbal and written communication skills as well as being highly organized, detailed oriented and computer literate, comfortable with Outlook Express, Excel and Word. A familiarity with TARION guidelines, construction environments and previous customer service experience are definite assets.
The Customer Care Administrator will be required to rotate from development to development based on the construction cycle and business needs to communities across the Greater Toronto Area. Work hours will vary and include evening and weekend work.
May 03, 2010
Customer Care Representatives
Contract Position
Reporting to the Customer Care Manager, the Customer Care Representative will be responsible for caring for the needs of the Purchasers throughout the different phases of their new home buying experience. Representatives will perform assessments of finishes in newly constructed suites, ensuring suite readiness for Homeowner Orientations (pre-delivery inspections); conduct Homeowner Orientations and inspections with purchasers, document purchaser requests and suite deficiencies in our Deficiencies System; review and track warranty requests from homeowners post-occupancy. Other duties will include participating/presenting at purchaser education seminars, site office setup and administration.
The ideal candidate will have knowledge of construction processes, be familiar with the characteristics of finishing materials and be comfortable with TARION’s Construction Performance Guidelines. A comfort level reading blackline drawings and past experience in a construction environment would be assets. The successful candidate will possesses the ability to work well individually or in a team setting, be professional, computer literate, possess excellent written and verbal communication skills all-the-while delivering exceptional customer service.
The Customer Care Representative will be required to rotate from development to development based on the construction cycle and business needs to communities across the Greater Toronto Area. Work hours will vary and include evening and weekend work.
May 03, 2010
PDI Specialist
Contract Position
The Pre-Delivery Inspection (PDI) Specialist will be responsible for conducting suite inspections prior to the Homeowner’s Orientation, ensuring accuracy of installation of suite finishes and execution of all personal selections. The Pre Delivery Specialist will also inspect post occupancy homeowner requests for accuracy, reporting back to the site Customer Care Team. Reporting to the Customer Care Manager, working closely with Construction, site Customer Care Team and Customer Care Management, the PDI Specialist will work to fulfill the common goal of creating customers for life.
The ideal candidate will have a strong knowledge of construction process, and be familiar with the characteristics of finishing materials. The PDI Specialist must be a professional individual who shares our commitment to excellence with a high level of customer service as well as being computer literate, possessing excellent written and verbal communication skills as well as being very detail oriented.
The PDI Specialist will be required to rotate from development to development based on the construction cycle and business needs to communities across the Greater Toronto Area. Work hours will vary and include evening and weekend work.
Careers in the Tridel Group of Companies
June 30, 2010
Part Time Business Office Administrator
Part Time Business Office Administrator
Company: Delmanor Elgin Mills Inc.
Primary Location: 80 Elgin Mills Road East Richmond Hill, Ontario L4C 0L3
Job Type: Part-time
Reporting to: Financial Manager
Company profile: Delmanor Seniors Communities Inc. is in the business of providing upscale retirement residences in the GTA. Delmanor currently owns and operates 4 retirement homes and one Long Term Care facility. The company is focused on growing its portfolio of retirement residences by constructing and developing new facilities. Delmanor is an affiliated company with the Tridel group, Canada’s largest high-rise residential condominium builder.
Applications for this position will be accepted until July 15, 2010
Job Responsibilities:
- This is a part time position requiring the individual to work for 3 days a week.
- All duties related to day to day processing of various billings to residents, processing payments, banking and processing of vendor invoices.
- Prepare and issue notices for rent increases.
- Maintain filing system.
- Process payroll time sheets.
- Assist in preparation of resident tax receipts at the end of the year.
- Communicate with residents and their families.
- Ensure data integrity and perform tasks as laid out in the company's policies and procedures.
- Ability to meet deadlines proficiently.
- Act as a back up to office managers at other retirement homes.
- This role covers multiple locations and the candidate may have to spend 1-2 days per week at other retirement homes.
- Provide support to the Financial Manager and General Managers in performing various tasks as required.
Minimum requirements
- Minimum of 2 - 3 years experience in a similar role.
- Completion of diploma in Accounting/bookkeeping will be considered an asset.
- Good oral communication in English is a must.
- Must be able to process high volumes of work quickly, efficiently and accurately and be able to work independently.
- Intermediate Computer Skills required in Windows Excel & Word.
- Knowledge of YARDI Voyager systems will be considered an asset.
- The position requires some travel between different sites. A valid driver's license and a reliable vehicle are required.
Competencies required
- Possess a positive attitude with an interest in working in the seniors’ field.
- Good organization and people skills with the ability to maintain relationships and support a team environment with head office and site personnel.
- Approachable and demonstrates the willingness to listen and communicate effectively.
- Applicants must have excellent attention to detail, process oriented, organizational skills, problem solving, patience and the ability to multi-task
Resources
Resources for youths interested in pursuing a career in skilled trades:
NOTE: Submit only for one or two positions most applicable to your interest and experience.
Resumes with references will receive priority over those without.
BECAUSE OF THE NUMBER OF APPLICATIONS WE RECEIVE,
APPLICATIONS TO MORE THAN TWO POSITIONS WILL NOT BE ACCEPTED AND RESULT IN DELETION OF ALL
YOUR APPLICATIONS AND RESUMES. APPLICATIONS TO TWO OR MORE UNRELATED CAREERS WILL BE DELETED AUTOMATICALLY.
Legal: Please read carefully before submitting
- Postings are not to be construed as offers of employment.
- Tridel has no obligation to reply to inquiries or resume submissions. Only those selected for an interview will be contacted.
- Tridel is not responsible for loss or inability to send resumes via the Tridel website.
- Any career posting may be revised or withdrawn at any time without notice.