We are a team, a collective, and we share our successes. As we continue to grow, one thing remains true - we’re stronger together.
- Jim Ritchie, Chief Operating Officer, Tridel Group of Companies
At Tridel, we care about building amazing communities, but the first community we build is our own. Our family extends to everyone who becomes a part of our community of employees. We know the first community we need to build is our own. We believe our employees are the best in the industry. We attract the top talent and develop them into thought leaders, who thrive in a company culture of integrity and who are empowered to “do the right thing”. This is the secret to our success.
CULTURE IS AT
THE CORE OF OUR COMMUNITY
Culture means different things to different people. To create excellence, decade after decade, we need to preserve what works best, while allowing for change. We know that every employee adds something great to our culture. While it is always evolving, our core beliefs and ideals are timeless. While many are rooted in our history and lives through every employee who does whatever it takes to carry on the proud tradition of Tridel.
We understand that investing in our culture is vital to our business. Our employees’ commitment and our strong values allow us to remain competitive as we strive to always doing the right thing as a company; we want to continue to deliver the best experiences for our customers and our communities and ensure our future market-leading success. Investing in our employees so that they are empowered and part of a community contributes to our high retention rates and lengthy employee tenure.
PEOPLE & CULTURE
Our People & Culture Advisory Group was established to enhance our best place to work culture for our employees, preserving the aspects of our culture that make us great, while evolving it so we are competitive. They ensure that the corporate values instilled by our founder, Jack DelZotto, are maintained across the Company while continuing to create a positive experience for our employees. With representatives from diverse teams, they give voice for what’s important to our employees and guide the development of a cohesive and healthy culture within Tridel.
Our People & Culture Advisory Group implemented a streamlined Performance Management process to support career development and an annual compensation review to ensure our employees receive fair market practices.
To ensure readiness for the next generation of Tridel change-makers and the continuation of our shared leadership approach, we engaged a third-party consultant to build capacity in our leadership teams. Current and new managers receive the necessary training and development to set them and their teams up for success in their leadership roles.
Our Learning Management program was launched to make training and development accessible for all employees regardless of geographic location. This ensures employees can keep up to date on the latest self-development opportunities to further their careers, as well as policies and procedures to keep them engaged and informed on organizational practices.
Welcoming New Employees
We recently launched an employee onboarding process to support the effective integration of new and returning employees into the Company and streamlined training and education processes throughout the organization. We took this one step further to reduce our environmental impact by digitizing this process through the integration of technology.
EVOLVING THE CAREER EXPERIENCE
CULTURE AND ENGAGEMENT STUDY
We will be continuing our culture-defining journey by conducting a company wide Culture and Engagement Study to establish a roadmap that will provide our employees with the best possible career experience.
To accomplish this, we will engage a third-party consulting group so that any feedback remains confidential and honest. This will give us meaningful insight into how our employees feel and perceive their work at Tridel, which will inform future initiatives that will enhance our employee experience.
WE ARE ALL CHANGE-MAKERS
Every one of us has the ability to have an impact in what we do. We continue as modern-day pioneers, with a responsibility to constantly reassess what we build, how we build, where we build, and who we build for. It is our relentless pursuit to do it better each time. We know the risk of staying the same is far greater than the risk of change and we count on every employee to be our next innovator of market-leading change.
EMPLOYEE PASSION MEETS COMPANY VALUES
TRIDEL TAKE ACTION
Our Take Action Team is where employee passion meets our Company’s values. This team is an employee-led powerhouse group that promotes team-building and cohesion and is key to implementing events and initiatives both within the organization and in the community. Many of these planned events contribute meaningfully in the communities where we build, and beyond. Over the past year, 120 employees across the organization have volunteered 600 hours of their time to over 35 impactful events led by Tridel Take Action across the City of Toronto.
Walk of Life
Tridel is a proud sponsor of the Cardiac Health Foundation of Canada and participates in the annual Walk of Life. Each year, many hours are donated by Tridel employees to raise money for campaign donations and participate in this event. In 2019, over 129 Tridel employees and their families volunteered over 515 hours for the Walk of Life.
In September 2019, a group of 21 Tridel employees took part in our first ever Tough Mudder run, consisting of a 5 KM run with over a dozen challenges, aiming to test the grit and teamwork of the runners. Participation was initiated by employees to promote the importance of health and wellness.
SUPPORTING EMPLOYEE PASSION
MyCause is a space for Tridel employees to share their passion to be change-makers and engage fellow employees to support the causes that are important to them. If employees have a personal initiative that they are passionate about and it aligns with our WISE CSR vision, we encourage them to share their story and cause and gain the support of their work family.
Since launching MyCause this year, we have supported over 7 causes, some of which include CIBC Run for the Cure, Movember, and the Yorkville Run for Victim Services Toronto.
As one of our Core Values, we go above and beyond the standards that are set for Safety within our industry. Whether it’s our construction sites, head office or are a trade or partner – safety is a priority.
We believe in proactive safety when it comes to our customers, employees and the greater community.
Our dedicated team of safety professionals is one of the largest in our sector. We have Safety teams for every one of our communities, including the Joint Health & Safety Committee at our corporate office, ensuring the well-being and safety of everyone, wherever we do business. We are also on the leading edge of developing innovations in safety practices and programs, and are committed to ensuring our employees have the best training, equipment, and processes in place to ensure the safest workplace possible.
At Tridel, we go well beyond what is required of us by City and government agencies by constantly improving our health and safety programs through frequent and positive community relations as well as employee, trade and industry education. We partner with contractors and suppliers to create new products and safety measures that will not only enhance health and safety on Tridel sites but will improve health and safety for the industry as a whole. Regardless of the role or where our employees work, we see safety as extending beyond just hard hats and safety boots.
As an example, Deltera, a member of the Tridel Group of Companies specializing in the construction of high-rise developments, has invested in a product that tests and measures exposure to varying noise frequencies and provides individualized personalized hearing protection recommendations for every employee and worker based on their unique needs and surrounding work environment.
We are also innovating with the introduction and use of software to help automate and track health and safety documents on-site. Using a mobile application for smartphones and tablets, safety inspections are simplified and streamlined, and the data collected provides insight into areas where we can continue to improve worker safety.
To us, safety is not just physical, but psychological as well. It could be implementing a company-wide safety program, providing an ergonomic assessment, or ensuring that thoughts and ideas can be expressed in a safe place.
Employee Health and Wellness at DelSuites and Del Rentals
Over the past year, DelSuites and Del Condominium Rentals, who provide quality condominium rental accommodations, implemented new employee health and wellness programs aimed to promote mindfulness, support healthy nutrition, lower stress levels and reduce the potential for office related injuries.
These programs include: a Meditation Program, Massage Services at Work, Healthy Diet and Nutrition at the Office.
For Working at Heights and WHMIS
At Deltera, we brought training in-house for Working at Heights, a theoretical and practical training session for fall protection, and WHMIS, a theoretical training session that assists workers in identifying chemical hazards. One member of our Safety team has been certified to deliver Working at Heights training and five members of our team are certified to train employees and trade partners on WHMIS. Bringing the training in-house allows us to deliver a tailored training experience to employees and we re-train at a frequency above what is mandated by the Ministry of Labour.
The Young Workers Program was developed to ensure all young workers are trained, educated and involved in Health and Safety discussions early on. It highlights the importance of and our commitment to safety. Early education and training for the next generation of workers, including students, is necessary to prevent injuries to young workers while working on an active construction site.
Safety Products Catalogue
The Safety Products Catalogue is a list of Tridel/Deltera approved and regulated products to be used by our employees and trade partners. The catalogue is reviewed and updated with what is recommended for new products to ensure all out-of-date equipment is not used on any of our sites. Creating a product catalogue simplifies the process of ordering only approved equipment as well as provides an understanding of the correct equipment that should be used across various activities.
Safety Video Orientations
Our new safety video orientations aid in providing a consistent message to employees and workers across all our projects. The videos outline Deltera’s best practices while demonstrating real-life situations and responses that may be encountered on-site.
At Tridel, we created a unique award recognizing the dedication of our employees to promoting a culture of health and safety and ensuring our Safety, Never Compromised commitment is maintained. Our “Never Compromised” Safety in Excellence Award encompasses five main elements within our safety focus which are education, communication, innovation, compliance and administration.
- Going above industry expectations, Deltera is seeking company-wide certification under the Certificate of Recognition Program (COR), a national standard for accreditation in occupational health and safety endorsed by the Canadian Federation of Construction Safety Associations. COR consists of 19 elements an organization must satisfy in order to be accredited and works to reduce incidents, accidents, and injuries in the workplace.