Your Home Orientation (“HOO” – Pre Delivery Inspection + Home Maintenance Education + Community Tour) is an incredible opportunity to see your new community and home for the very first time. It also helps you get the most out of your community and home from move-in through the years to come.
Personal introduction to your Del Property Management Team and Customer Care Representatives ensures you are informed of all of the critical things you need for closing, how to maintain your home and how to coordinate your move. You will also learn about how to access and enjoy all of your amenity spaces; from booking your party room to parking your car.
Welcome to Your Alter Community
Our dedicated teams work together to ensure that your home and community are beautiful, smart, safe (and happy) places to live. Created by Tridel and Del Property Management (DPM), this guide is one of the many resources available to you so that you can enjoy your new home and community from day one.
Your Homecare Guide
This comprehensive guide outlines everything to do with your new home – from what to do in the case of an emergency and who to contact regarding common area concerns, to an extensive maintenance and warranty section regarding the care and maintenance of your new home.
Guide to Living Green
Starting on the path of sustainability, we realized our Built Green Built for Life® program was a long-term objective that would provide a new benchmark for continued growth and achievement. Here you will find your community green guide and click here for additional information on our green program and tips on how you can also live a little greener.
Insuring your home is required through your Agreement of Purchase and Sale and can give you peace of mind. Home insurance will generally cover your contents, living expenses, and personal liability. It is important to review and understand the limitations in your policy to make sure you are adequately protected. Here you can download specific insurance requirements for your Tridel home.
Your Guide to Living at Alter
Here you will find the rules and regulations related to your communities common area amenities. Should you have any questions regarding these Club & House Rules, please contact your Property Management Team at firstname.lastname@example.org.
Involve members of your household when considering design and finishings. Share a discussion before our appointment so that we’re able to make the most of our time with you.
There’s a lot to “discover” before your actual appointment. How you want your home to look, feel and, most importantly, function are major decisions.
To determine the look and feel of your home, you have to start with the one BIG IDEA that every other choice is dependent on. It could be a colour, a culture, a feeling or even your favourite piece of furniture.
Beautiful (and Smart) Design
Tridel Design & Decor Worksheet
Whether living in your home personally, or planning on renting, good design and décor influence the experience of your home. The options you select now can have a significant impact on the immediate comfort and/or the future value of your home.
By completing our design survey before your appointment we can make the most of our time together. This survey has been designed to get you in the right frame of mind so we don’t miss anything that is important to you….like that special wall mounted reading light, that is difficult if not impossible to address after concrete.
Your Customer Care Team
To Report In-suite Deficiencies:
Check out our Tridel Home Service App available through the App & Google Play Stores
Forms are also Available at the Concierge Desk or simply Contact Us