Avani At Metrogate Homeowner Resources
We created these resources so you have everything you need to enjoy your new home and community from day one.
These guides provide you with information about moving into your new home, living in the community, important contact information, and maintenance tips to keep your home in great shape for years to come.
Your Customer Care Team
Our dedicated teams work to ensure that your home and community are beautiful, smart, and safe places to live. As you settle in, our Customer Care team is here to provide ‘Inspired, Committed and Extraordinary’ service to you and your whole community.
Important Guides
Home Orientation Appointment
What you need to know about your Home Orientation Appointment.
Your Welcome Home Quick Start Guide for Avani
Welcome Home. A quick start guide for your new home and community.
Your Guide to Moving In
Download your Pre Move In Kit which contains change of address information, local ministry office locations, what to expect at occupancy and more.
Contact Information Directory
Customer Care Team
avanicc@tridel.com / ask@tridel.com
Tel: 416.645.8869 Press #2 / Tridel Customer Connection Centre: 416.661.9394
Fax: 416.650.1230
To Report In-suite Deficiencies:
Please submit a Service Request Form through My Tridel Home. Log Into My Tridel Home.
Sales Team
4800 Dufferin Street
Toronto, Ontario M3H 5S9
By Appointment Only
Phone: 416.293.5535
Email: metrogate@tridel.com