Community Progress Update
Homeowner Orientations are now complete at the SQ community. You may contact our C3 Centre for any questions or warranty concerns at:
Office Hours: Monday to Friday 9:00 a.m. to 5:00 p.m.
Your Customer Care Team
To Report In-suite Deficiencies:
Check out our Tridel Home Service App available through the App & Google Play Stores
Forms are also Available at the Concierge Desk or simply Contact Us
Your Sales Team
Tridel Store 519 Queen St. West
Tel: (416) 661.1949
Monday to Thursday, 11am – 7pm
Saturday, Sunday & Holidays, 12pm – 6pm
Want to rent or sell your suite?
Involve members of your household when considering design and finishings. Share a discussion before our appointment so that we’re able to make the most of our time with you.
There’s a lot to “discover” before your actual appointment. How you want your home to look, feel and, most importantly, function are major decisions.
To determine the look and feel of your home, you have to start with the one BIG IDEA that every other choice is dependent on. It could be a colour, a culture, a feeling or even your favourite piece of furniture.
Beautiful (and Smart) Design
Tridel Design & Decor Worksheet
Whether living in your home personally, or planning on renting, good design and décor influence the experience of your home. The options you select now can have a significant impact on the immediate comfort and/or the future value of your home.
By completing our design survey before your appointment we can make the most of our time together. This survey has been designed to get you in the right frame of mind so we don’t miss anything that is important to you….like that special wall mounted reading light, that is difficult if not impossible to address after concrete.
Your Home Orientation (“HOO” – Pre Delivery Inspection + Home Maintenance Education + Community Tour) is an incredible opportunity to see your new community and home for the very first time. It also helps you get the most out of your community and home from move-in through the years to come.
Personal introduction to your Del Property Management Team and Customer Care Representatives ensures you are informed of all of the critical things you need for closing, how to maintain your home and how to coordinate your move. You will also learn about how to access and enjoy all of your amenity spaces; from booking your party room to parking your care.
Your Guide to Moving In
You may click on the image on the right to download your Pre Move In Kit which contains change of address information, local ministry office locations, what to expect at occupancy and more.
Your Homecare Guide
This comprehensive Guide outlines everything to do with your new home – from what to do in the case of an emergency and who to contact regarding common area concerns, to an extensive maintenance and warranty section regarding the care and maintenance of your new home.
Our Service Promise
We promise to be prompt, professional and of the highest standard while keeping you informed.
1 & 2 YEAR WARRANTY – Owners have additional coverage of Tridel’s New Home Warranty, covering in-suite workmanship (first year) and system performance (second year), from initial Occupancy & Closing. The warranty is with the home so it remains in effect even if ownership changes.
In-suite service requests are acknowledged within one business day, which will include next steps and timing. Check out our Service Promise for more details.