Homeowner Resources

Your Home Orientation (“HOO” – Pre Delivery Inspection + Home Maintenance Education + Community Tour) is an incredible opportunity to see your new community and home for the very first time. It also helps you get the most out of your community and home from move-in through the years to come.

Personal introduction to your Del Property Management Team and Customer Care Representatives ensures you are informed of all of the critical things you need for closing, how to maintain your home and how to coordinate your move. You will also learn about how to access and enjoy all of your amenity spaces; from booking your party room to parking your car.

Learn more about the Home Orientation Appointment & Inspection Process

Welcome to Your Selene Community

Our dedicated teams work together to ensure that your home and community are beautiful, smart, safe (and happy) places to live. Created by Tridel and Del Property Management (DPM), this guide is one of the many resources available to you so that you can enjoy your new home and community from day one.

Your Move-in Guide

We look forward to welcoming you to your new home. With your move-in date approaching, this guide is everything you need to know about moving into your new Tridel home and community.

Your Moving In Card

Your Homecare Guide

This comprehensive guide outlines everything to do with your new home – from what to do in the case of an emergency and who to contact regarding common area concerns, to an extensive maintenance and warranty section regarding the care and maintenance of your new home.

Guide to Living Green

Starting on the path of sustainability, we realized our Built Green Built for Life® program was a long-term objective that would provide a new benchmark for continued growth and achievement. Here you will find your community green guide and click here for additional information on our green program and tips on how you can also live a little greener.

Homeowners Insurance

Insuring your home is required through your Agreement of Purchase and Sale and can give you peace of mind. Home insurance will generally cover your contents, living expenses, and personal liability. It is important to review and understand the limitations in your policy to make sure you are adequately protected. Here you can download specific insurance requirements for your Tridel home.

Selene at Metrogate

225 Village Green Square,
Scarborough, ON, M1S 0N4
(416) 649-2712

MyTridelHome Login

Property Management
Located on the P1 level.
selene.admin@delcondo.com
Tel: (416) 649-2712 Press #1

Concierge
Located at the Ground Floor Lobby
selene.concierge@delcondo.com
Tel: (416) 649-2712 Press #0.

Your Customer Care Team

selenecc@tridel.com / ask@tridel.com
Tel: (416) 649-2712 Press #2 / Tridel Customer Connection Centre: (416) 661-9394
Fax: (416) 650-1230

To Report In-suite Deficiencies:
Check out our Tridel Home Service App available through the App & Google Play Stores
Visit: tridel.com/service
Forms are also Available at the Concierge Desk or simply Contact Us

Your Sales Team

4800 Dufferin Street
Toronto Ontario M3H 5S9

By Appointment Only

Phone: 416-293-5535
Email: metrogate@tridel.com

Del Condominium Rentals
Web: www.delrentals.com
Email: info@delrentals.com
Phone: 416-296-1012

Del Realty
Real Estate Agent/ Tridel Resales
Web: www.delrealty.ca
Email: info@delrealty.ca
Phone/Pager: 416-736-2617

building-tools

Maintenance & DIY

Help ensure your home performs optimally.

Learn More >

certification

Warranty & Tarion

Information about your home’s Tridel & Tarion warranty.

Learn More >